RPA in Finance: Innovative Use Cases

Organizations with outdated legacy systems seek automation for the digital transformation of their business processes. QA controls and audits have traditionally been manual and only looked at some portions of the portfolio. RPA can conduct QA tests on 100% of data that is prone to error or includes a monetary payment, to detect anomalies. Thus, businesses can reduce errors in important payment processes and improve customer satisfaction. Many bank processes involve unstructured data formats (invoice PDFs, bank statements images, etc.) which machines are incapable of understanding.

As you could expect, mundane and tedious tasks, such as general accounting procedures and cash disbursement, compose the greatest field for RPA. However, automation is also broadly applicable in the sphere of analysis, planning, controlling, and reporting. Even such strategic functions as business development and external relations can partly be performed by technology, though, to a substantially lesser percentage than the previous categories. As you can observe, RPA is a flexible tool that can be used in a variety of processes. It is impossible for one RPA vendor to offer all the necessary functionality to automate all processes.

What is the automation potential in finance?

RPA bots can handle most activities in tasks such as payroll, record keeping, reporting, and account payable and receivable. This frees time from customer service employees along with improving response time. For instance, the banks and the trading company communicate through letters of credit, and other documents, which need to be processed (see diagram below from IBM).

rpa in finance use cases

In addition, robotic process automation significantly contributes to overall enterprise digital transformation across different sectors. The biggest benefit for manufacturers utilizing RPA is its ability to reduce the need for manual labor, which is an expensive commodity. Businesses embedded system definition can redirect their employees to other critical tasks like product development & marketing rather than back-office functions. Manufacturing companies are continuously looking for solutions that could help streamline business processes and focus on innovation at an equal rate.

Invoice Processing

However, robotic process automation in finance and accounting facilitates gathering data from different sources and data present in different formats. Collating, reporting, and analyzing this data leads to better forecasting and planning. A safe way to monitor financial performance is to track profit and loss on a daily basis. RPA can take this task off your shoulders and generate immaculate reports in real time.

rpa in finance use cases

Correlate those examples with your company and estimate the investment vs. gains that RPA will bring. Study the RPA requirements in your specific situation and evaluate the time, resources, and efforts necessary for the implementation. Once we have stated the powerful use cases of the technology and techniques, let’s compose the overall picture of the process of RPA deployment in banking and finance. The case study of leading businesses demonstrates that a combination of automation technologies with specific application techniques is particularly fruitful. RPA in finance is deemed a powerful tool for institutions to reach an edge over the competition by enhancing operational efficiency and elevating client experience. Specifically, RPA in the banking sector is envisaged to attain $1.12 billion by 2025.

Trade Finance Operations

Robotic process automation in finance and accounting is a game-changer when it comes to managing expenses. More specifically, RPA bots take care of creating, validating, and processing expense reports, which means less paperwork for finance teams and quicker reimbursements for employees. With this technology at hand, you will be able to focus on really important tasks instead of spending valuable time on monotonous work. In the financial industry, RPA has the potential to optimize business processes and improve operational efficiency. By automating mundane and repetitive tasks, it enables finance teams to reallocate their time and resources to more important activities, such as financial analysis, decision-making, and customer service.

Some legacy systems force customer service reps to complete numerous steps to complete some common tasks. If these steps do not require human judgment, they can be automated, saving significant time. Some legacy systems require customer service reps to navigate a lot of steps for simple tasks. If these do not require human judgment, they can be automated, saving significant time. OCR and RPA can help companies deliver intelligent automation in customer onboarding. Most customer onboarding processes, like contract generation, can even be done in companies relying on legacy systems.

RPA for Data Entry Automation – Cut Costs by 70%

The resulting decision is flagged for review and approval by a team member. Once the team member approves the change, the bot makes the change in the appropriate system. Robotic process automation, or RPA, is one of the most exciting technologies in the business world today. Sixty-four percent of CFOs believe autonomous finance can become a reality within the next six years.

For instance, an automotive manufacturer[en_note] “Automotive leader implements RPA solution to de-risk its inventory management and reduce stockouts” BirlaSoft. [/efn_note] is claimed to have used RPA software to automate inventory control processes. RPA bots can improve air traffic control (ATC) through constant exchange of data between airplanes’ flight schedules and real-time locations, weather reports, and fueling times. Since customers make claims at times of misfortune , fast and efficient customer experience is crucial. In cases where legacy systems are not capable of storing complex limit orders, RPA bots can automate processing complex orders. Financial planning involves processing and merging financial statements from numerous departments in a Financial Planning & Analysis (FP&A) system.

What are the Use-Cases of RPA in Accounting Payable?

The bank account opening process requires a manual data entry or even a client’s physical presence at the bank branch. If clients make a mistake during data entry, the client support specialists have to reach back to them to clear things up. This action takes time from your employees and slows down the overall process of registration. RPA for finance and accounting offers an alternative that can eliminate the chances of a mistake. It’s obvious that the main goal of RPA in the finance industry is to reduce time and money expenses. Robots can reduce the workload on your employees or even completely replace them.

  • In addition, IA analyzes large data sets, identifies anomalies or patterns and extracts insights to support informed decision-making.
  • Discover RPA’s applications, pay-offs, recommended platforms, best practices, and challenges in the insurance industry.
  • To help detect and prevent fraud, financial institutions need the right cybersecurity technology for due-diligence checks, sanctions screening and transaction monitoring and investigation.
  • In addition to development contributing, companies are investing in integrating this technology into their workflows.
  • The transition from manual to automated processes increases the performance.
  • The metric robotic process automation can help you boost here is Days Payable Outstanding.

RPA provides you with a breath of fresh air by automating the whole process. Performing the tedious tasks of timesheet validations, deductions calculations, tax calculations, overtime payouts, etc., can be managed by RPA bots with zero errors and delays. Also, bots can do tasks for hours in just a matter of minutes without getting tired. RPA is already reshaping the financial and banking industries, and it holds even broader opportunities for the future. As technology continues to advance, more breakthrough features are going to shift the ways of doing business. Intelligent automation will impact processes and workflows and enrich the experience of those who keep up.

Prepare the data

RPA can be one of the technologies to start the smart irrigators whenever IoT sensors indicate a drop in soil moisture level. Moreover, by accessing weather data thanks to agriculture APIs, RPAs can plan the irrigation schedule with respect to predicted precipitation levels. Learn more about HR technology trends that are shaping the future of HR management. Large financial institutions, especially those in trading, need to track their profit & loss (P&L) and risk exposures daily. A disadvantage is the customer has to wait in line before the rep returns with an answer. The other disadvantage is the reps spend their time answering repetitive queries.

Finance RPA insights you can use

But RPA is suitable for other validation tasks, such as cross-checking data against publicly available data. That’s because RPA is easy to program, scalable, and integrable to different systems. Global retail corporations need to arrange SKU (Stock Keeping Unit) data from multiple markets to be able to look beyond numbers to insights like “What is our shaving cream market share in Eastern Europe? RPA automate some simple process in the event, incident, and diagnosis management areas, thereby allowing the employee to handle the tricky stuff. CHROs know that an HR department wants to offer a digital and easy experience. A lot of Canadian banks, for example, have been eagerly adopting RPA technology with success.

Quick Bank Account Opening

Such intelligent automation will make your business processes more transparent and ensure financial forecasting accuracy. Intelligent digital workers can automate time-consuming and repetitive payroll functions such as manual data entry, data migration and reconciliation to increase efficiency. Your digital workers can automatically generate pay slips and payroll submissions, calculate deductions and track employee hours. This leaves HR and payroll teams with more time to focus on higher-value tasks such as employee engagement and talent management. RPA streamlines the approval and payment process of expense reports by comparing expenses to the company policy, tracking receipts, and creating necessary reports with the data. Employees have more time to focus on high-value work, and finance and accounting staff save time, money, and resources.

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